WAPGROWAI
E-commerce

Sell, update, and recover
without leaving the chat

Recover carts, send order updates, and sell directly in chat.

THE SHIFT

From carts abandoned
to carts recovered

Shoppers leave. The question is whether anything reaches them afterwards — and whether they read it.

THE CHALLENGETODAY
  • High cart abandonment
  • Low repeat-purchase rate
  • Fragmented post-purchase comms
WITH WAPGROWAILIVE
  • Automated cart recovery
  • Order & shipping updates
  • In-chat catalog and checkout
CAPABILITIES

Everything a store needs
to sell inside the chat

Recover, update, upsell, and support — without the customer ever leaving WhatsApp.

In-chat catalog

Browse products, add to cart, and check out without leaving the conversation.

Cart recovery

Trigger a nudge the moment a cart is abandoned, then an offer if it stays cold.

Order & shipping updates

Confirmations, dispatch, and delivery tracking, delivered where they get read.

Payments in chat

Send a payment link and collect without bouncing the buyer to a website.

Post-purchase upsell

Re-engage buyers with the right add-on inside the free messaging window.

Instant support

Where-is-my-order and returns, answered by an AI agent around the clock.

RECOVERED THIS WEEKLive
Carts abandoned0
Reminders opened0
Purchases recovered0
RECOVERY

The cart doesn't have to
stay abandoned

Every abandoned cart becomes a conversation instead of a lost sale — with a nudge, an offer, and a link to finish the job.

  • Trigger a reminder the moment a cart goes cold
  • Escalate to an offer only when you need to
  • Take the payment inside the thread
  • Attribute the recovered revenue back to the flow
ORDER LIFECYCLEAUTOMATED
  1. Order confirmedINSTANT
  2. Packed & dispatched+1 DAY
  3. Out for delivery+3 DAYS
  4. Reorder offer+30 DAYS
POST-PURCHASE

The order updates
customers actually open

Confirmation, dispatch, delivery — each one lands in the thread they already read, not the inbox they ignore.

  • Order confirmations the second checkout completes
  • Dispatch and delivery tracking without a support ticket
  • Returns and exchanges handled in-thread
  • Upsell inside the free 72-hour window
HOW IT WORKS

From browse
to repeat buyer

BROWSE. RECOVER. DELIVER. REORDER. ↓

Browse the catalog

Customers explore products and add to cart inside the conversation.

01

Recover the cart

A nudge, then an offer — triggered the moment the cart goes cold.

02

Track the delivery

Confirmation, dispatch, and delivery updates land where they get read.

03

Bring them back

Re-engage buyers with the right reorder offer inside the free window.

04
CUSTOMER STORIES

Loved by stores
who count every cart

Cart recovery on WhatsApp brings back a third of the carts email never touched. It paid for itself in weeks.
Elena RossiHEAD OF GROWTH, MAISON
Order updates in chat cut our where-is-my-order tickets by half. Support finally has room to breathe.
Raj MalhotraOPS LEAD, KANSO
Customers browse the catalog and pay without ever leaving the thread. Conversion doubled on mobile.
Chloe BennettE-COMMERCE DIRECTOR, VERVE
FINAL SCENE - YOURS TO WRITE

Ready togrow on WhatsApp?

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